Metapolicy information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Credit card will be required for incidentals. Due to the hotel's high occupancy, guests are advised to self-check-in, which is faster than regular check-in. To do this, guests must contact the hotel in advance for check-in instructions. Contact details can be found in the booking confirmation. Cash transactions at this property cannot exceed EUR 2500.00, due to national regulations. For further details, please contact the property using information in the booking confirmation. In case of early arrival guests can leave their luggage at the reception if needed. Breakfast can be enjoyed in the Ella Sky Bar facilities at Gran Vía, 42, from 08:30 AM to 10:30 AM from Monday to Friday and from 08:30 AM to 11:00 AM from Saturday and Sunday. If guests have any questions they can contact the facility with the phone number indicated in the booking confirmation.