Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. If guests arrive after 06:00 PM, the hotel must be notified by phone. Guests are required to provide a credit card upon check-in for pre-authorization in case of incidentals.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. This property accepts credit cards; cash is not accepted. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations; for further details, please contact the property using information in the booking confirmation. Fee for buffet breakfast: approximately EUR 13.00 – 32.00 per person. Fees and deposits may not include tax and are subject to change. Information about the type of meals included in the price is indicated in the rate details. Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Credit card is required upon check-in for preauthorization of extras.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

• Fee for continental breakfast: approximately EUR 17.5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. If guests use the metro, that is metro tax for EUR 3.00. 14 year old is considered an adult and may be required to pay tax at the hotel.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• A resort fee is included in the total price displayed.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Breakfast fee: between EUR 14.30 and EUR 14.30 per person (approximately)
• Self parking fee: EUR 19.95 per night
• Rollaway bed fee: EUR 33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

• Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Cleaning fee: EUR 25.00 per accommodation, per week (varies based on length of stay).

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Information about the type of meals included in the price is indicated in the rate details. The number of extra beds depends on the room category. Guests must take a look at the information about the size of the selected room. Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. The hotel requests a refundable deposit of EUR 0.01 (card) or EUR 50.00 (cash) per night for incidentals. Fee for buffet breakfast: approximately EUR 13.00 to 32.00 per person.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Credit card will be required for incidentals. Due to the hotel's high occupancy, guests are advised to self-check-in, which is faster than regular check-in. To do this, guests must contact the hotel in advance for check-in instructions. Contact details can be found in the booking confirmation. Cash transactions at this property cannot exceed EUR 2500.00, due to national regulations. For further details, please contact the property using information in the booking confirmation. In case of early arrival guests can leave their luggage at the reception if needed. Breakfast can be enjoyed in the Ella Sky Bar facilities at Gran Vía, 42, from 08:30 AM to 10:30 AM from Monday to Friday and from 08:30 AM to 11:00 AM from Saturday and Sunday. If guests have any questions they can contact the facility with the phone number indicated in the booking confirmation.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. A preauthorization of EUR 0.01 is required upon check-in.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations. Only registered guests are allowed in the guestrooms. Parking height restrictions apply.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. **Know Before You Go** As a deposit, guests need to provide credit card details. This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Upon check-in, guests will be required to provide credit card details as a guarantee of payment for any additional hotel services or any accidental damage. This property accepts credit cards and debit cards; cash is not accepted.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Please note that bicycle rental is subject to availability. Please contact the hotel prior to your arrival if you require airport shuttle services. This services carries a surcharge. Please note air conditioning and heating are available according to the season. When booking 5 rooms or more, different policies and additional supplements may apply.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Bed type is not guaranteed at the hotel.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Guests must provide a credit card upon arrival for guarantee. Buffet breakfast available for a fee 07:30 AM–11:00 AM on weekdays and 07:30 AM–11:00 AM on weekends: EUR 14.00 for adults and for children. One child, up to the age of two years, can stay for free if using existing beds when occupying the parent or guardian's room. Rollaway/extra beds are not available. A guest above 12 years old is considered an adult. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations; for further details, please contact the property using the information in the booking confirmation. Fees and deposits may not include tax and are subject to change.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Guests who expect to arrive after 00:00 must inform the hotel. Otherwise, check-in is not possible. Fee for buffet breakfast: approximately EUR 13.00 for adults and EUR 13.00 for children. Service animals are exempt from fees. This property offers central heating or air conditioning, depending on the season. In accordance with national/local laws, air conditioning may be restricted to certain hours from 23 March to 31 December. Cash transactions at this property cannot exceed EUR 1000.00 due to national regulations; for further details, please contact the property using information in the booking confirmation. Fees and deposits may not include tax and are subject to change.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The safe can be hired for EUR 1.40 per day. Upon check in the guest will be asked to provide credit card information as a guarantee for any potential damage. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations. Only registered guests are allowed in the guestrooms.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Madrid has a curfew from 11:00 PM to 6:00 AM, so guests are advised to check-in before 11:00 PM. Late check-out fee is EUR 30.00.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. However in case of late arrival guests are asked to inform the hotel in advance. Contact information is provided in the booking confirmation. Cash transactions at this property cannot exceed EUR 2500.00, due to national regulations. Fee for buffet breakfast: approximately EUR 4.00–9.50 per person.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• No pets and no service animals are allowed at this property.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations. The seasonal pool will be open from June to September. Pool access available from 11:00 AM to 08:00 PM. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 10:00 AM to 7:00 PM.
• Cashless payment methods are available for all transactions.

• Fee for buffet breakfast: approximately EUR 19 per person
• Self parking fee: EUR 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Please note that the hotel requires a guest's credit card number as a deposit.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.