Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations. Only registered guests are allowed in the guestrooms. Parking height restrictions apply.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. An in-room safe is available for an additional fee.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Cash transactions at this property cannot exceed EUR 2500, due to national regulations. This hotel has connecting / adjoining rooms, which can be provided depending on availability. In order to request adjacent / neighboring rooms, contact the hotel directly using the contact details on the booking confirmation. Supplement for breakfast (buffet): 10.00 EUR for adults and 10.00 EUR for children (approximately). The cost of parking is indicated per day. The information on taxes is indicated in the details of the selected tariff. Please note that the seasonal swimming pool is open from June 15th until September 15th.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

• Fee for continental breakfast: approximately EUR 17.5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations. The seasonal pool will be open from June to September. Pool access available from 11:00 AM to 08:00 PM. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. If guests arrive after 06:00 PM, the hotel must be notified by phone. Guests are required to provide a credit card upon check-in for pre-authorization in case of incidentals.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Upon check-in, guests will be required to provide credit card details as a guarantee of payment for any additional hotel services or any accidental damage. This property accepts credit cards and debit cards; cash is not accepted.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Guests are required to show a photo identification and credit card upon check-in. All Special Requests are subject to availability and additional charges may apply. Guests have to contact the hotel prior to their arrival if they require airport shuttle services. This services carries a surcharge. Air conditioning and heating are available according to the season. When booking more than 5 rooms, different policies and additional supplements may apply. For any bookings of more than 7 nights, the customer, in order to confirm the reservation must pay within a maximum period of 72 hours 30% of the reservation through our Secure Payment Gateway. The access to this gateway is done through the message that will be sent right after the payment. If the hotel has not received the deposit we will proceed to the cancellation. This deposit will be refunded upon arrival or can be used for the payment of the stay.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Credit card will be required for incidentals. Due to the hotel's high occupancy, guests are advised to self-check-in, which is faster than regular check-in. To do this, guests must contact the hotel in advance for check-in instructions. Contact details can be found in the booking confirmation. Cash transactions at this property cannot exceed EUR 2500.00, due to national regulations. For further details, please contact the property using information in the booking confirmation. In case of early arrival guests can leave their luggage at the reception if needed. Breakfast can be enjoyed in the Ella Sky Bar facilities at Gran Vía, 42, from 08:30 AM to 10:30 AM from Monday to Friday and from 08:30 AM to 11:00 AM from Saturday and Sunday. If guests have any questions they can contact the facility with the phone number indicated in the booking confirmation.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Bed type is not guaranteed at the hotel.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Information about the type of meals included in the price is indicated in the rate details. The number of extra beds depends on the room category. Guests must take a look at the information about the size of the selected room. Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. The hotel requests a refundable deposit of EUR 0.01 (card) or EUR 50.00 (cash) per night for incidentals. Fee for buffet breakfast: approximately EUR 13.00 to 32.00 per person.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The front desk is not open around the clock. In case of check-in after 12:00 AM (midnight), guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation. Cleaning fee: EUR 25.00 per accommodation, per week (varies based on length of stay). Early check-in and/or late check-out is available for an additional fee. Cost: EUR 40.00.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. **Know Before You Go** As a deposit, guests need to provide credit card details. This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Towels fee: EUR 3 per person, per stay

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately EUR 9.5 for adults and EUR 9.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Guests who expect to arrive after 00:00 must inform the hotel. Otherwise, check-in is not possible. Fee for buffet breakfast: approximately EUR 13.00 for adults and EUR 13.00 for children. Service animals are exempt from fees. This property offers central heating or air conditioning, depending on the season. In accordance with national/local laws, air conditioning may be restricted to certain hours from 23 March to 31 December. Cash transactions at this property cannot exceed EUR 1000.00 due to national regulations; for further details, please contact the property using information in the booking confirmation. Fees and deposits may not include tax and are subject to change.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• A resort fee is included in the total price displayed.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Breakfast fee: between EUR 14.30 and EUR 14.30 per person (approximately)
• Self parking fee: EUR 19.95 per night
• Rollaway bed fee: EUR 33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

• Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Madrid has a curfew from 11:00 PM to 6:00 AM, so guests are advised to check-in before 11:00 PM. Late check-out fee is EUR 30.00.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The safe can be hired for EUR 1.40 per day. Upon check in the guest will be asked to provide credit card information as a guarantee for any potential damage. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations. Only registered guests are allowed in the guestrooms.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Please note that bicycle rental is subject to availability. Please contact the hotel prior to your arrival if you require airport shuttle services. This services carries a surcharge. Please note air conditioning and heating are available according to the season. When booking 5 rooms or more, different policies and additional supplements may apply.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Guests must provide a credit card upon arrival for guarantee. Buffet breakfast available for a fee 07:30 AM–11:00 AM on weekdays and 07:30 AM–11:00 AM on weekends: EUR 14.00 for adults and for children. One child, up to the age of two years, can stay for free if using existing beds when occupying the parent or guardian's room. Rollaway/extra beds are not available. A guest above 12 years old is considered an adult. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations; for further details, please contact the property using the information in the booking confirmation. Fees and deposits may not include tax and are subject to change.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 10:00 AM to 7:00 PM.
• Cashless payment methods are available for all transactions.

• Fee for buffet breakfast: approximately EUR 19 per person
• Self parking fee: EUR 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Please note that the hotel requires a guest's credit card number as a deposit.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. In case of check-in after 07:00 PM, guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation. Upon check-in, the guests will be asked to provide a credit card as a guarantee to cover any potential damages or extra charges.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.