Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. If guests arrive after 06:00 PM, the hotel must be notified by phone. Guests are required to provide a credit card upon check-in for pre-authorization in case of incidentals.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Credit card will be required for incidentals. Due to the hotel's high occupancy, guests are advised to self-check-in, which is faster than regular check-in. To do this, guests must contact the hotel in advance for check-in instructions. Contact details can be found in the booking confirmation. Cash transactions at this property cannot exceed EUR 2500.00, due to national regulations. For further details, please contact the property using information in the booking confirmation. In case of early arrival guests can leave their luggage at the reception if needed. Breakfast can be enjoyed in the Ella Sky Bar facilities at Gran Vía, 42, from 08:30 AM to 10:30 AM from Monday to Friday and from 08:30 AM to 11:00 AM from Saturday and Sunday. If guests have any questions they can contact the facility with the phone number indicated in the booking confirmation.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Cash transactions at this property cannot exceed EUR 2500, due to national regulations. This hotel has connecting / adjoining rooms, which can be provided depending on availability. In order to request adjacent / neighboring rooms, contact the hotel directly using the contact details on the booking confirmation. Supplement for breakfast (buffet): 10.00 EUR for adults and 10.00 EUR for children (approximately). The cost of parking is indicated per day. The information on taxes is indicated in the details of the selected tariff. Please note that the seasonal swimming pool is open from June 15th until September 15th.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. The safe can be hired for EUR 1.40 per day. Upon check in the guest will be asked to provide credit card information as a guarantee for any potential damage. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards; cash is not accepted. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations. Only registered guests are allowed in the guestrooms.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• No pets and no service animals are allowed at this property.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. A preauthorization of EUR 0.01 is required upon check-in.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 10:00 AM to 7:00 PM.
• Cashless payment methods are available for all transactions.

• Fee for buffet breakfast: approximately EUR 19 per person
• Self parking fee: EUR 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Please note that the hotel requires a guest's credit card number as a deposit.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. If guests use the metro, that is metro tax for EUR 3.00. 14 year old is considered an adult and may be required to pay tax at the hotel.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Cleaning fee: EUR 25.00 per accommodation, per week (varies based on length of stay).

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. However in case of late arrival guests are asked to inform the hotel in advance. Contact information is provided in the booking confirmation. Cash transactions at this property cannot exceed EUR 2500.00, due to national regulations. Fee for buffet breakfast: approximately EUR 4.00–9.50 per person.