Meta Policy Information:

According to the new law, under the All-inclusive system a hotel can offer a guest a maximum of 3 alcoholic drinks per day. Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. **Know Before You Go** Upon the check-in, guests would be asked to provide the credit card details as the guarantee for incidentals/extras. Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. No pets and no service animals are allowed at this property. The reservation will be canceled in case of guest's no-show till 4:00 AM. Late check-in is available with prior agreement only. **Fees** The following fees and deposits are charged by the property at time of service, check-in, or check-out. Crib (infant bed) fee: EUR 25 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. **Mandatory Fees and Taxes** A city tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Meta Policy Information:

According to the new law, under the All-inclusive system a hotel can offer a guest a maximum of 3 alcoholic drinks per day. Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Credit card is required for a deposit. **Know Before You Go** Cash transactions at this property cannot exceed EUR 2,500.00, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. **Fees** The following fees and deposits are charged by the property at time of service, check-in, or check-out. A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age. Fee for buffet breakfast: EUR 12.00 per person (approximately) Self parking fee: EUR 18.00 per night Facilities fee: EUR 9.00 per person, per day and includes use of Spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. **Renovations and Closures** The following facilities will be closed during January, February, March, October, November, and December: Swimming pool

Meta Policy Information:

According to the new law, under the All-inclusive system a hotel can offer a guest a maximum of 3 alcoholic drinks per day. Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Minimum check-in age: 18. A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: from 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: from 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards, and cash. Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations; for further details, please contact the property using information in the booking confirmation. This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The seasonal pool will be open from April to September. The guests should notify the hotel if arriving after 02:00 AM to avoid no show. The contact information can be found in the booking confirmation.

Meta Policy Information:

According to the new law, under the All-inclusive system a hotel can offer a guest a maximum of 3 alcoholic drinks per day. Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Please inform JS Palma Plaza in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Children aged under 16 are not allowed in the Spa When travelling with pets, please note that only dogs with a maximum weight of 7 kg are allowed upon request. Other types of pets are not allowed. When booking more than 5 rooms, different policies and additional supplements may apply.