Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• A resort fee is included in the total price displayed.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: EUR 15.00 per person (approximately)
• Self parking fee: EUR 22 per night
• Rollaway bed fee: EUR 38.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

• Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Information about the type of meals included in the price is indicated in the rate details. Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Guests must provide card details upon check-in to guarantee payment for additional services. If guest cannot provide credit card, they should pay EUR 100.00 for the while stay as Security deposit.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Credit card will be required for incidentals. Due to the hotel's high occupancy, guests are advised to self-check-in, which is faster than regular check-in. To do this, guests must contact the hotel in advance for check-in instructions. Contact details can be found in the booking confirmation. Cash transactions at this property cannot exceed EUR 2500.00, due to national regulations. For further details, please contact the property using information in the booking confirmation. In case of early arrival guests can leave their luggage at the reception if needed. Breakfast can be enjoyed in the Ella Sky Bar facilities at Gran Vía, 42, from 08:30 AM to 10:30 AM from Monday to Friday and from 08:30 AM to 11:00 AM from Saturday and Sunday. If guests have any questions they can contact the facility with the phone number indicated in the booking confirmation.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. **Know Before You Go** As a deposit, guests need to provide credit card details. This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards, debit cards and cash. Cash transactions at this property cannot exceed EUR 1000.00, due to national regulations. The seasonal pool will be open from July to August. Pool access available from noon to 8:00 PM. Only registered guests are allowed in the guestrooms. Parking height restrictions apply.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Bed type is not guaranteed at the hotel.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

• Fee for continental breakfast: approximately EUR 17.5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Fee for buffet breakfast: approximately EUR 10.95 per person. Late check-out fee: EUR 18.00 (subject to availability).

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Please note that bicycle rental is subject to availability. Please contact the hotel prior to your arrival if you require airport shuttle services. This services carries a surcharge. Please note air conditioning and heating are available according to the season. When booking 5 rooms or more, different policies and additional supplements may apply.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• No pets and no service animals are allowed at this property.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Madrid has a curfew from 11:00 PM to 6:00 AM, so guests are advised to check-in before 11:00 PM. Late check-out fee is EUR 30.00.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. However in case of late arrival guests are asked to inform the hotel in advance. Contact information is provided in the booking confirmation. Cash transactions at this property cannot exceed EUR 2500.00, due to national regulations. Fee for buffet breakfast: approximately EUR 4.00–9.50 per person.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Know Before You Go As a deposit, guest must provide his credit card details. Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. A resort fee is included in the total price displayed. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes   The charges below are included in your overall room price: Resort fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Guest credit card will be require upon check-in for preauthorization in case of incidentals.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Guests need to contact with property via WhatsApp to receive check-in instructions.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.