Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. **Know Before You Go** As a deposit, guests need to provide credit card details. This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Information about the type of meals included in the price is indicated in the rate details. Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Guests must provide card details upon check-in to guarantee payment for additional services. If guest cannot provide credit card, they should pay EUR 100.00 for the while stay as Security deposit.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Credit card will be required for incidentals. Due to the hotel's high occupancy, guests are advised to self-check-in, which is faster than regular check-in. To do this, guests must contact the hotel in advance for check-in instructions. Contact details can be found in the booking confirmation. Cash transactions at this property cannot exceed EUR 2500.00, due to national regulations. For further details, please contact the property using information in the booking confirmation. In case of early arrival guests can leave their luggage at the reception if needed. Breakfast can be enjoyed in the Ella Sky Bar facilities at Gran Vía, 42, from 08:30 AM to 10:30 AM from Monday to Friday and from 08:30 AM to 11:00 AM from Saturday and Sunday. If guests have any questions they can contact the facility with the phone number indicated in the booking confirmation.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• A resort fee is included in the total price displayed.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: EUR 15.00 per person (approximately)
• Self parking fee: EUR 22 per night
• Rollaway bed fee: EUR 38.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

• Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Bed type is not guaranteed at the hotel.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• No pets and no service animals are allowed at this property.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. However in case of late arrival guests are asked to inform the hotel in advance. Contact information is provided in the booking confirmation. Cash transactions at this property cannot exceed EUR 2500.00, due to national regulations. Fee for buffet breakfast: approximately EUR 4.00–9.50 per person.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Fee for buffet breakfast: approximately EUR 10.95 per person. Late check-out fee: EUR 18.00 (subject to availability).

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7.

Know Before You Go

• Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: EUR 19 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Please note that bicycle rental is subject to availability. Please contact the hotel prior to your arrival if you require airport shuttle services. This services carries a surcharge. Please note air conditioning and heating are available according to the season. When booking 5 rooms or more, different policies and additional supplements may apply.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Early check-in is EUR 30.00.

Meta Policy Information:

Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information. Front desk opening hours 00:00 - 19:00. In case of check-in after 07:00 PM, guests should inform the hotel in advance and get check-in instructions. Contact information can be found on the booking confirmation. Upon check-in, the guests will be asked to provide a credit card as a guarantee to cover any potential damages or extra charges.